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For Unacceptable Substitute (由于无法接受替代物而抱怨)


  Dear Mr.Cliff,

  During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy.specifying the hard back binding.But both time you sent me paper-back binding because you were out of stock on the hard-back.

  Fortunately,I am still selling a few of the paper backs,but more and more customers ask for the hard-back ones.(At least two of our competitors have this reference book in hard-back in our cities).

  Enclosed is my order for 75 copies of The Handy Desk Companion in hard-back.Please do not, under any circumstances,send me anything else.I have plenty of the paper-back in stock.

  Very sincerely yours,

  Jorn Thomas


  亲爱的克里夫先生:在过去的三个月中,我两次向贵方订购了相当数量的由罗伊所著的《便利的办公伙伴》一书,指定需要精装本。但贵方由于精装本缺货,两次寄给我的都是平装本。

  值得庆幸的是,我仍卖出一些平装本,但越来越多的顾客索要精装本。(本对少有两家竞争者出售此书的精装本)。

  随信寄上订单,购买75本《便利的办公伙伴》精装本。请无论如何,不要寄给我其它替代物。我现已大量平装本的库存。

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